A Guest’s Dog Attack Cost $1 Million

Managers and co-hosts often allow pets but one incident can change everything. Dog bites are one of the most expensive liability claims in the U.S., with insurers paying out over $1 billion annually.

Dog attack at vacation rental leading to severe injury and liability insurance claim

Vacation Rental Dog Attack Liability Insurance Claim Example


The Incident


A guest violated house rules by bringing a dog to a vacation rental. The dog bit a neighborhood child, causing permanent disfigurement. The child’s family sued both the property owner and manager for $1 million.

The Gap


Standard homeowners’ insurance excludes business activities and pet-related incidents. Even many STR-specific policies limit or exclude coverage for dog bites entirely, because the dog bite injuries occur off premises.

The Cost

  • $1,000,000 lawsuit for medical treatment and damages

  • Emotional toll on the family and the hosts involved

  • Long-term community reputation damage

How Wister Insurance® Coverage Helps


Wister’s general liability protection is designed to respond to guest-related incidents, including those involving animals brought on-site. The coverage extends beyond the premises, such as this claim, where the bodily injury or dog bite occurred away from the vacation rental.

Takeaway


Even if your house rules say “no pets,” one violation can lead to a massive liability claim. Wister ensures you’re not left paying the price.

Note: Dog bite incidents are a top liability claim, costing insurers over $1 billion annually in settlements.


Protect your business from costly liability claims. Get a quote today.


*While Wister cannot disclose details of actual lawsuits or settlements, the examples shared here reflect real claim scenarios and hypotheticals designed to illustrate the protection our policies provide.

Melia M. McDaris

Melia McDaris is the Marketing Manager at Wister Insurance®, where she leads brand strategy, digital marketing, and content across the company’s portfolio. Her work focuses on translating complex insurance concepts into clear, approachable messaging that resonates with short-term rental managers and co-hosts nationwide. Melia plays a key role in shaping Wister’s voice and visibility, ensuring the brand remains trustworthy, modern, and human-first in a highly regulated industry.

https://wister.insure/
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