The Hot Tub Rash That Became a Lawsuit


A relaxing soak should never land in court — but water quality issues can turn into serious health claims.

The Incident
A guest developed a severe rash and contracted Legionnaires’ disease from an improperly sanitized hot tub. They sued the property owner and manager for negligence.

The Gap
Most policies exclude or limit coverage for “communicable disease” claims. Hosts often assume platform guarantees or standard insurance will protect them — until it doesn’t.

The Cost

  • Tens of thousands in medical treatment and legal fees

  • Guest reputation damage online

  • Increased scrutiny of all the manager’s listings

How Wister Coverage Helps
Wister includes liability protection for communicable diseases, ensuring hosts aren’t left to pay for medical claims and defense costs.

Takeaway
Hot tubs boost bookings, but they come with risk. With Wister, you don’t have to worry about unexpected health claims.

Note: Poage v. Cox LLC provides insight into a hot tub lawsuit.


Learn how Wister covers hidden risks in your amenities. For more insights and tips for vacation rental managers and co-hosts, visit our Blog →


*While Wister cannot disclose details of actual lawsuits or settlements, the examples shared here reflect real claim scenarios and hypotheticals designed to illustrate the protection our policies provide.

Previous
Previous

Airbnb Guest Assaults Tenant in the Building

Next
Next

When Tragedy Strikes: Child Drowns in Vacation Rental Pool